This Privacy Policy was last modified on 16th February 2016.

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

Our website doesn’t retain customer details and you will only receive transactional correspondence. Please be aware that after checkout you will not be able to update your delivery address or obtain details about the fulfilment of your order. To gain any order updates simply contact us

We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to, your name, email address, postal address and phone number. Before you disclose to us the personal information of another person, you must obtain that persons consent to both the disclosure and the processing of that information in accordance with this policy.

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy and used to.

  • Administer the website
  • Improve your browsing experience
  • Send you goods purchased via the website
  • Send Order Confirmation, Invoices, statements and collect payments from you
  • Keep and maintain up to date information.
  • Send you email notifications which you have specifically requested
  • Deal with enquiries and complaints
  • Keep the website secure and prevent fraud
  • Verify compliance with the terms and conditions governing the use of the website including monitoring private messages sent through our website private messaging service.

We will not, without your express consent, provide your personal information to any third parties or use for direct marketing.

All website financial transactions are handled through our payment services provider PayPal. You can review the PayPal privacy policy at www.paypal.com. We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds by them.

We may disclose your personal information to the following only and as seen reasonably and necessary in order to complete applications and fulfil orders.

  • Internal employees
  • Transport companies
  • To the extent that we are required to do so by law
  • In connection with any ongoing or prospective legal proceedings
  • To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
  • Insurers

Our Websites may/will be open for purchases and deliveries to other countries. Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to these countries where these data protection laws do not apply and customers hereby consent to this.

In addition, personal information that you submit for publication on such websites can be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

The security of your Personal Information is important to us. We will take reasonable technical and organisational precautions to prevent the loss, misuse or interference, and from unauthorised access, modification or disclosure of your personal information.
We will store all the personal information you provide on our secure password and firewall protected servers.
All electronic transactions entered into via the website will be protected by encryption.

While we will endeavour and take all reasonable measures in keeping your Personal Information secure, the transmission of information over the internet is inherently insecure, we cannot guarantee its absolute security.

Personal Information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or purposes.

Our Site does contain links to other sites that are not operated by us. If you click on a Third Party link, you will be directed to that third party’s site. We strongly advise you review the Privacy Policy for that site you are visiting. Celsius Hair has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party sites or services.

We will use other websites for such things as Social Media and uploading of videos for our brand awareness. When using third party websites, we strongly advise you review the Privacy Policy for the site you are visiting as Celsius Hair has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party sites or services.

Sites we use.

  • Youtube Video
  • Google+ 1 button and social widgets
  • Google Advertising
  • Facebook – Including Like buttons and social Widgets
  • Pinterest “Pin it” button and social widgets
  • Twitter – Tweet button and Social Widgets
  • Twitter – Including follow buttons and social widgets

You may instruct us to provide you with any personal information we hold about you at any time. Provision of such information will be subject to:

  • The payment of a fee of £10.00
  • Supply appropriate evidence of your identity (for this purpose, we will usually accept a certified photocopy of your passport plus an original copy of a utility bill showing your current address).

We may withhold the disclosure of personal information if we cannot identify you or when we may be required to retain this information by law. A written explanation will be provided to you outlining any such decision.

We may update this privacy policy from time to time by posting a new version on our website. You are advised to review our Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our treatment of your personal information, please write to us by email or by post to.

We are registered as a data controller with the UK information Commissioners Office.

If you have any questions about this Privacy Policy or our treatment of your personal information, please write to us by email or by post using the contact details below.
Contact us on our contact page

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